Dimensions of Organisational Culture in Quantity Surveying Firms in Nigeria

The functionalist paradigm of organisational culture (OC) views culture as a variable subject to conscious manipulation and control in order to solve organisational challenges. Therefore, this paper provides information on how OC is a solution to the challenges in Quantity Surveying firms (QSFs).  This was achieved by eliciting the dimensions of OC in forty two QSFs in Lagos, Nigeria, which are the business, people and external environment dimensions. The paper concludes that OC is a relevant solution to the identity and management related challenges in QSFs. Specifically, the paper informs on the implications of business and people dimensions of OC as a solution to the identity challenges, as well as on the implication of the external environment dimension of OC to the management challenges. Based on the findings, practical implications and recommendations were directed at the management and employees QSs in QSFs and Quantity Surveying researchers

Assessment of Clients’ Perception and Satisfaction with Project Quality Delivery in Nigeria

Construction projects are embarked upon with multiple but specific objectives to be achieved, one of which is to fulfill the client’s needs and meet their expectations. The aim of the study is to evaluate and compare the current and desired level of the satisfaction of clients with the quality of projects delivered. 115 responses were received from construction professionals working in clients’ organizations, and the data were collated and analyzed. The findings revealed that clients relate quality to compliance with specification and design standards. The results also showed that factors influencing project quality in the Nigerian construction industry are management commitment, regular inspections, and audits, skilled workforce. It is evident from the analysis that the current level of project quality delivery is quite lower than the desired level, and with wider gaps between the two factors of cost and timeliness. It is recommended that every participant in the construction project team should be conscious that projects must comply with specification and design standards which are significant to clients’ perception of quality among others